Require assistance from our team for technical support? Simply provide us with details about your application and the specific problems you are encountering. We will collaborate with you to assist in resolving the issue.
XIN HOU adheres to the attitude of putting customers first and provides after-sales services such as product returns and exchanges, 24-hour consultation, and maintenance guarantees. If you have any questions after purchasing the product, you can ask us as soon as possible and we will have professionals to solve the problem for you.
XIN HOU will provide customers with relevant samples, and we also support sample customization services. We will carry out sample design and development according to the specific needs and requirements of customers, and can also bring out the company's technical team to provide more professional technical support and suggestions to help customers choose the most suitable sample solution.
Our company takes pride in having the ability to customize the products to meet the specific requirements of our customers. We believe that each customer is unique and therefore deserves a product that reflects their individual needs and preferences. Our team of experts works closely with our customers to understand their specific needs and tailor our products accordingly. We take a collaborative approach to ensure that our products meet the expectations of our customers. We understand that customization may require additional resources, but we are committed to delivering high-quality products to each and every customer.
Generally the customization process is as followings:
Receiving or providing drawings Offerring quotation Sending samples Confirmation on sample Confirmation on order Sending proforma invoice to make deposit Making production Delivering on time
Flexible management allows us to be more confident in providing customers with fast delivery, as well as expedited shipping according to customer's choice. We can even offer immediate delivery for some standard items that we have in stock.You can rest assured with our logistics services.
Delivery Time
Immediate or Within 2 Days for Items in Stock. Within 6 to 10 Days for Cu Stomized Products.
Delivery Methods
Express: DHL, FedEx, UPS, TNT, EMS, SF, FAST SHIP.
